ONLINE BANKING
Access ID:

WHAT PEOPLE ARE SAYING

Home Loan was started to help our customers achieve their goals, and we're proud of our track record. But don't take our word for it. Here's what some of our customers have to say:


"Working with Mario [Loan Originator] at Home Loan Investment Bank made the often rocky road of refinancing smooth and almost easy. Once we sent our information to Mario he reviewed it quickly, and promptly let us know if anything was missing. We were in Arizona, the property we were refinancing was in Maine, and Mario was in Rhode Island, but working with Mario was like working with a next door neighbor!"

– Dave M.


 "In this day and age, it is rare to find true kindness, consideration and courtesy. Emily [Loan Originator] was all of those things and more. I just wanted you, her manager, to know what a really excellent job she did for us. Thank you.

– D. Gayle & Robert W.


"This is just to thank you for all of your help. We finally closed on the houses! Please know that we are very thankful to you for helping us achieve a 'new' dream in America. My husband came to America 18 years ago with one dollar in his pocket and now he owns three houses... thanks to Home Loan Bank."

– Carolina B.


"Thanks to Kristin [Loan Originator] and your bank loan, this New Year is certainly looking brighter for me and my children. I know that I am one of the many thousands of people your bank deals with on a daily basis, but I never felt like a number or an account."

– Maggie C.


"I am writing to thank your for the opportunity for us to finally bring our previously high mortgage rate down. Due to financial difficulties over the past several years, until now we have been unable to do so. The opportunity your institution has made available for us is making all the difference in us securing our financial future."

– Karen T.


 "Thank you so much for all your help on our recent loan. Your professionalism, knowledge and great customer services made it all happen."

 – Frank and Eileen S.


"I closed on a home refinance with Home Loan Investment Bank in May. Mario [Loan Originator] made the process easy and painless. Mario and Home Loan were great to work with. It was just like your neighborhood bank on the phone and over email, and they were always available to move the process forward. This was truly a once in a lifetime refinance opportunity. I have the same monthly payment for a 15 year fixed mortgage versus my old 30 year fixed mortgage. Thank you. "

– Nils M.


"Thank you for superior professionalism and just plain human compassion throughout my refinancing process."

– Sonja S.


"I have been a Real Estate Broker for over 24 years, dealt with a lot of banks, bankers and brokers and I have never been treated so kindly."

– Evelyn B.


"Lance [Loan Originator] was extremely helpful, answered all of our questions promptly, whether asked by phone or fax, and his attention to detail and follow up were commendable. It may be a level of excellence that you expect from all of your agents, but we found it exceptional and worthy of comment."

– Harold S.


"We have told other people about the great way we were treated and about the smooth refinancing experience your company and Emily [Loan Originator] provided and have referred them all to you for help in refinancing their home."

–Gay and John B.

  
Facebook  Twitter

How consumers can ensure they're hiring a reputable contractor

Posted on Thursday, March 21, 2013 at 3:32:24 PM

Upon deciding to remodel an area of their home, consumers often secure home improvement financing and begin examining different contractors to complete the work. Many construction professionals boast years of experience and qualified skills, however, a number of disreputable contractors may look for the opportunity to steal homeowners' money.

Those consumers who are aware of the tell-tale signs of predatory individuals and organizations may have a better chance at avoiding the financial strain and personal distress associated with hiring the wrong contractor. 

Ask probing questions
Because there are a number of aspects to each construction job, a multitude of questions should be asked before any agreements are reached. Consumers should inquire about timelines, price quotes and payment options. Contractors that give confusing answers and make extravagant promises may be untrustworthy.

Investigate customer reviews, credibility
Some of the most telling information about a contractor comes from former clients. Homeowners should do some research on the construction professionals they are considering hiring before signing any contracts. Reputable contractors normally don't need to solicit door-to-door or pressure potential customers into making decisions, so consumers should be wary of those that do.

Once a reputable contractor has been decided upon, consumers can find a variety of residential lending options offered by Home Loan Investment Bank, a trusted lender with many satisfied customers.