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WHAT PEOPLE ARE SAYING

Home Loan was started to help our customers achieve their goals, and we're proud of our track record. But don't take our word for it. Here's what some of our customers have to say:


"Working with Mario [Loan Originator] at Home Loan Investment Bank made the often rocky road of refinancing smooth and almost easy. Once we sent our information to Mario he reviewed it quickly, and promptly let us know if anything was missing. We were in Arizona, the property we were refinancing was in Maine, and Mario was in Rhode Island, but working with Mario was like working with a next door neighbor!"

– Dave M.


 "In this day and age, it is rare to find true kindness, consideration and courtesy. Emily [Loan Originator] was all of those things and more. I just wanted you, her manager, to know what a really excellent job she did for us. Thank you.

– D. Gayle & Robert W.


"This is just to thank you for all of your help. We finally closed on the houses! Please know that we are very thankful to you for helping us achieve a 'new' dream in America. My husband came to America 18 years ago with one dollar in his pocket and now he owns three houses... thanks to Home Loan Bank."

– Carolina B.


"Thanks to Kristin [Loan Originator] and your bank loan, this New Year is certainly looking brighter for me and my children. I know that I am one of the many thousands of people your bank deals with on a daily basis, but I never felt like a number or an account."

– Maggie C.


"I am writing to thank your for the opportunity for us to finally bring our previously high mortgage rate down. Due to financial difficulties over the past several years, until now we have been unable to do so. The opportunity your institution has made available for us is making all the difference in us securing our financial future."

– Karen T.


 "Thank you so much for all your help on our recent loan. Your professionalism, knowledge and great customer services made it all happen."

 – Frank and Eileen S.


"I closed on a home refinance with Home Loan Investment Bank in May. Mario [Loan Originator] made the process easy and painless. Mario and Home Loan were great to work with. It was just like your neighborhood bank on the phone and over email, and they were always available to move the process forward. This was truly a once in a lifetime refinance opportunity. I have the same monthly payment for a 15 year fixed mortgage versus my old 30 year fixed mortgage. Thank you. "

– Nils M.


"Thank you for superior professionalism and just plain human compassion throughout my refinancing process."

– Sonja S.


"I have been a Real Estate Broker for over 24 years, dealt with a lot of banks, bankers and brokers and I have never been treated so kindly."

– Evelyn B.


"Lance [Loan Originator] was extremely helpful, answered all of our questions promptly, whether asked by phone or fax, and his attention to detail and follow up were commendable. It may be a level of excellence that you expect from all of your agents, but we found it exceptional and worthy of comment."

– Harold S.


"We have told other people about the great way we were treated and about the smooth refinancing experience your company and Emily [Loan Originator] provided and have referred them all to you for help in refinancing their home."

–Gay and John B.

  
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The best practices of refinancing

Posted on Monday, August 8, 2016 at 7:21:56 PM

Various trends in the nation's financial system have led to historically low mortgage rates. Although applications for new mortgages have been hot and cold throughout the past several years, this summer has seen an immense increase in the number of refinancing applications. Homeowners who are looking to refinance their mortgages are going to be treated to a wealth of options, incredibly low rates and the opportunity to significantly reduce their monthly payments with the right program. 

At the same time, this process can be somewhat complex and filled with challenges, so knowing how to go about it the right way is key to ensure that the refinanced mortgage is indeed better than the original lien.

Necessary knowledge
ABC News recently listed some of the questions that homeowners who are looking to refinance their mortgages should know the answers to before going into the application process, beginning with the length of time the individuals intend on keeping their current homes. According to the news provider, a smart move might be to try to find a refinance program that allows the homeowner to reduce the term from 30 to 15 years, citing the commonly lower rates and the fact that these programs will be better-suited to those who intend on moving down the road. 

The news source also stated that the current condition of the home will play a major role, as those that are in need of significant repairs should likely work on those improvements before even attempting to restructure their mortgages. Considering the fact that a refinancing program will likely impact the amount of working budget the family has, they will need to first know where they stand with their current arrangements. 

Finally, ABC News urged homeowners to look at the trends taking place in their local areas with respect to home values. If they are rising, refinancing is likely a sound idea, but if they are contracting, applying might not be worth the trouble. 

Work with a local bank
Homeowners will likely enjoy a more specialized level of service when working with local, community banks compared to larger, national chains. From understanding the unique goals and needs of the customer to consulting them on the full range of financial implications following a mortgage refinancing approval, community banks can go the extra mile to ensure homeowners make the right decisions.