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Home Loan was started to help our customers achieve their goals, and we're proud of our track record. But don't take our word for it. Here's what some of our customers have to say:

"Working with Mario [Loan Originator] at Home Loan Investment Bank made the often rocky road of refinancing smooth and almost easy. Once we sent our information to Mario he reviewed it quickly, and promptly let us know if anything was missing. We were in Arizona, the property we were refinancing was in Maine, and Mario was in Rhode Island, but working with Mario was like working with a next door neighbor!"

– Dave M.

 "In this day and age, it is rare to find true kindness, consideration and courtesy. Emily [Loan Originator] was all of those things and more. I just wanted you, her manager, to know what a really excellent job she did for us. Thank you.

– D. Gayle & Robert W.

"This is just to thank you for all of your help. We finally closed on the houses! Please know that we are very thankful to you for helping us achieve a 'new' dream in America. My husband came to America 18 years ago with one dollar in his pocket and now he owns three houses... thanks to Home Loan Bank."

– Carolina B.

"Thanks to Kristin [Loan Originator] and your bank loan, this New Year is certainly looking brighter for me and my children. I know that I am one of the many thousands of people your bank deals with on a daily basis, but I never felt like a number or an account."

– Maggie C.

"I am writing to thank your for the opportunity for us to finally bring our previously high mortgage rate down. Due to financial difficulties over the past several years, until now we have been unable to do so. The opportunity your institution has made available for us is making all the difference in us securing our financial future."

– Karen T.

 "Thank you so much for all your help on our recent loan. Your professionalism, knowledge and great customer services made it all happen."

 – Frank and Eileen S.

"I closed on a home refinance with Home Loan Investment Bank in May. Mario [Loan Originator] made the process easy and painless. Mario and Home Loan were great to work with. It was just like your neighborhood bank on the phone and over email, and they were always available to move the process forward. This was truly a once in a lifetime refinance opportunity. I have the same monthly payment for a 15 year fixed mortgage versus my old 30 year fixed mortgage. Thank you. "

– Nils M.

"Thank you for superior professionalism and just plain human compassion throughout my refinancing process."

– Sonja S.

"I have been a Real Estate Broker for over 24 years, dealt with a lot of banks, bankers and brokers and I have never been treated so kindly."

– Evelyn B.

"Lance [Loan Originator] was extremely helpful, answered all of our questions promptly, whether asked by phone or fax, and his attention to detail and follow up were commendable. It may be a level of excellence that you expect from all of your agents, but we found it exceptional and worthy of comment."

– Harold S.

"We have told other people about the great way we were treated and about the smooth refinancing experience your company and Emily [Loan Originator] provided and have referred them all to you for help in refinancing their home."

–Gay and John B.

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First time homebuyers can fuel housing market, but they need to understand the process

Posted on Wednesday, July 29, 2015 at 10:05:06 AM

First-time buyers are getting back into the housing market, and they're expected to spur the housing recovery forward. In fact, in May the share of the purchases completed by first-time buyers reached 32 percent, the highest since September 2012, according to the National Association of Realtors. 

But, how does this segment of prospective homebuyers prepare for their first foray into the residential financing and homebuying processes?

Patrick Deady, vice president of Home Loan Investment Bank's residential mortgage division, suggested attending a seminar. 

"First time buyers can prepare for the process of buying a home by attending a seminar online or checking with their local state housing agency to see if there is a seminar in their area," he explained.  
"Once they have attended a seminar they should schedule an appointment with a local mortgage professional to review their credit and finances to see how much home they can afford. The review is generally referred to as a pre-qualification or pre-approval."

Deady noted that there are ten steps between making the decision to buy a home and closing. They are: 

  1. Educate yourself on the mortgage process.
  2. Get pre-qualified by a mortgage professional.
  3. Hire a professional Realtor to help you look for a home. 
  4. Gain an accepted offer on the house that you've chosen.
  5. Sign a purchase and sales contract. 
  6. Prepare a formal mortgage application.
  7. Have a professional come by to inspect the home. 
  8. Make sure all of your financing is prepared per your sales contract. 
  9. Purchase homeowner's insurance for the closing. 
  10. Close on your new home. 

First-time buyers who get these steps down can prove a huge boon to the housing market in the coming years, and they've already started making contributions. Deady explained how these new homebuyers help the market grow.

"First-time homebuyers benefit the housing market by acquiring existing first-time buyer homes, which will allow those folks to buy up," he said. "In essence, new first-time buyers allow the market to expand."